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10 blog posts tagged "Operations"
How Smarty® sidestepped the global IT outage with 100% uptime
By Andrew Townsend on July 23, 2024
A recent defective update from CrowdStrike, a leading cybersecurity provider, caused a global outage affecting millions of Windows systems. Oops. The faulty update to CrowdStrike's Falcon software, intended for endpoint detection and response, led to the infamous "blue screen of death" (BSOD) and rendered many systems non-bootable. The widespread disruption primarily impacted large organizations reliant on CrowdStrike's services, sparing home PCs and systems running on Mac and Linux. Like the rest of the world, Smarty employees were also impacted.
How to measure, manage, and minimize technical debt
By Andrew Townsend on August 2, 2023
Spend enough time as a software developer, and you learn about the existence and pain of technical debt. Understanding, managing, and communicating technical debt is crucial. It allows us to build more maintainable software, improve our productivity, and even boost team morale. We recently hosted a webinar with one of our software development team leads, Kiersten Nelthorpe, and senior software developer Cody Robertson, where they gave valuable insights and strategies to help you deal with technical debt in your work.
Data governance tools: A selection checklist
By Andrew Townsend on May 4, 2023
If you’ve decided to embark on a journey of data governance, you’ll want to check out the full ebook “Data Governance: An Executive’s Survival Guide. ” The following is but one chapter of the guide. Tools available for data governance By outlining and implementing data quality control guidelines, data governance software helps organizations meet regulatory standards, improve security, and increase employee efficiency. While some software is designed explicitly for data governance, it's also possible to find master data management and data quality software with built-in tools for data governance processes.
The legalities of address data
By Andrew Townsend on March 30, 2023
In today's digital age, businesses collect vast amounts of data on their customers, including their addresses. However, federal laws are yet to be enacted to protect consumers from businesses that misuse or from hackers who abuse personal data. Consumers looking for protection must, for now, rely on various State legislation and privacy protection laws. Businesses must keep abreast of the multiple laws governing consumer rights and take extra measures to protect consumers' personal information, including address data.
Full address validation leads to better business data
By John Hickey on January 31, 2023
Certain surprises are fun. Finding out the person in front of you at Starbucks paid for your coffee? Java-tastic! Finding out you've been shipping products to addresses that don't exist? That's a postal catastrophe. Luckily, many shipping snafus can be prevented by using address validation software. Address validation (or verification) is the process of checking a mailing address against an authoritative address database. If the address matches an address in the known database, it is marked “valid”—meaning it's real.
Pros and cons of the fuzzy address matching algorithm
By John Hickey on January 17, 2023
Typos, typoes or typo's? No matter how you spell the word, typos are a problem. Even the most accurate typist occasionally misspells a word, leaves off a letter at the end, or just types a different word than intended. Typos in a text to your friend aren't a big deal. They'll figure out what you mean using context clues. But in a business data scenario, if you're following the logic of traditional address matching, where an address is either an exact match or not a match, you can't account for different formats or misspellings.
Rising Parcel Shipping Costs 2022: How to Cut Your Shipping Expenses
By Wes Arnold on November 21, 2022
Parcel shipping costs have been rising since 2020. We’ve all seen inflation on the consumer end, whether we’re checking out online or paying at the gas pump. And skyrocketing freight rates have made headlines. Today, we’re going to focus on the impact of the increasing cost of shipping on your business and what you can do about it. But don’t lose hope—while we’re going to explore climbing shipment costs in this article, we’ll also chat about what your business can do to make shipping more efficient.
How to clean address data for the holiday rush
By Trent Howell on November 14, 2022
It’s November, and online shopping is ramping up to its climactic end-of-year blitz. www. blackfriday. com estimates that between Thanksgiving and Black Friday of this year, consumers will spend approximately $13 billion 1. That’s great news for your business. But if you don’t have the right tools in place to help you meet that demand, you might be left wishing you had better prepare. Staffing may be one issue for many businesses. According to the US Chamber of Commerce, the wholesale and retail trade industry has experienced the second-highest quit rate of all industries since November 20202.
How to setup a tinc VPN
By Jonathan Duncan on October 23, 2015
I was given the task of setting up a tinc VPN so that we could test performance for comparison against other VPN systems. This task took much longer than it should have. For that reason I am making this post to help myself and others remember how to do it again in the future. ---------- Installing tinc is straightforward enough. You can download the latest release and build it, or install from your favorite package manager. The configuration for tinc lives in /etc/tinc. The configuration is what seems to be the hard part of getting tinc to work.
Performance testing with Phoronix
By Jonathan Duncan on October 5, 2015
Not every server is made equally. On dedicated servers the hardware varies widely. On virtual and cloud servers the resource allocations also vary widely. Some servers are CPU optimized for maximum computing power. Others focus on having a lot of memory. Some servers are built to have a good balance of all system resources. Hardware aside, we require many differing tasks of our servers. Some applications are processor hungry, some need large amounts of disk space, while others take up a lot of memory.