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You know when you order something and mistype your ZIP Code, or you type "d" instead of "s" and your package gets delayed or returned to the sender?
We prevent that. And we're really good at it too.
What's it like working at Smarty?
“I love that there’s an environment that makes me feel comfortable sharing my opinion and ideas and that I’m able to collaborate and work with awesome people all day. Also, as a bonus, there are lots of fun things we do!”
“I have never worked at a company like it. It is a culture shock in the best way. Confidence and trust are given, this makes for a great environment for peak growth as I believe in my coworkers’ work ethic and personal integrity and I feel it is reciprocated.”
“I actually look forward to our weekly staff meetings because they’re packed with so much fun!”
“Between the amazing work environment, delicious meals provided, and sweet benefits, I have yet to find anything about Smarty I don’t like.”
“I love that we follow the Arbinger methodology and use 3A+ as a tool to measure performance rather than just being measured by ‘gut feel.’ I genuinely enjoy being around my coworkers. And the many family activities convinced me Smarty is a place where I want to work because of how they would be treated.”
Company fun
What are our core values?
Outwardness
What that means:
Outwardness means caring for others and understanding that people have their own challenges, many of which we have influence over. An outward mindset helps us get along with and care for one another. People are people, so why should it be that anyone should get along so awfully?
How we do it:
Each and every employee undergoes ongoing training on interpersonal and leadership skills.
Outwardness means caring for others and understanding that people have their own challenges, many of which we have influence over. An outward mindset helps us get along with and care for one another. People are people, so why should it be that anyone should get along so awfully?
How we do it:
Each and every employee undergoes ongoing training on interpersonal and leadership skills.
Wizardry
What that means:
Wizardry is the goal we all strive for professionally. We actively develop our skills, continually training to master our craft and make the absolute best product for our customers. We strive to tailor career paths for each employee's development goals.
How we do it:
Each and every employee is encouraged to undergo individual professional training of their choice each year, paid for by Smarty.
Wizardry is the goal we all strive for professionally. We actively develop our skills, continually training to master our craft and make the absolute best product for our customers. We strive to tailor career paths for each employee's development goals.
How we do it:
Each and every employee is encouraged to undergo individual professional training of their choice each year, paid for by Smarty.
Fun
What that means:
When we care for one another (outwardness) it’s very easy to have fun together! We have fun playing games, telling jokes, making music, reading books, pulling pranks, and traveling together, all while creating top-of-the-line address validation software.
How we do it:
Every employee can choose to participate in fun, extracurricular activities to help us get to know one another even better.
When we care for one another (outwardness) it’s very easy to have fun together! We have fun playing games, telling jokes, making music, reading books, pulling pranks, and traveling together, all while creating top-of-the-line address validation software.
How we do it:
Every employee can choose to participate in fun, extracurricular activities to help us get to know one another even better.
What does Smarty do?
We specialize in address data intelligence. This includes work on global address and location data, specifically validation, autocomplete, geocoding, and data enrichment.
Address validation
We can take an address from anywhere in the world and tell you if it’s typed correctly, if it’s mailable, if it’s vacant, and a whole lot of other information about that address. We have the ability to process literal billions of addresses per day.
Address autocomplete
Websites or forms that have an address autocomplete start to predict accurate addresses from the first keystroke of the user. Think about how tedious it is to type your address on a mobile device when you're ordering more toilet paper online. We make that super easy.
Geocoding
We put "pins" on rooftops. When you enter an address, our software gives you the latitude and longitude for that specific building, in 9/10 cases, directly on the rooftop. This is a big deal to companies all over the world. And we do it faster and more accurately than anyone else in the market.
Address enrichment
If you want to know even more about an address, we can load you up with all sorts of good information. This includes 60+ location attributes, 150+ structure attributes, and 130+ financial attributes. You'll be swimming in data.
How does Smarty measure up?
Since our founding in 2011, we've become a recognized industry leader in address data intelligence. We're self-funded, profitable, and growing. But don't take our word for it: Utah Valley BusinessQ magazine recognized Smarty as one of the fastest-growing companies in Utah County for 2022. Our culture continues to grow alongside the business, with Smarty earning Top Workplace honors for 2022 and 2023.We also recently moved into a larger location in Orem, Utah next to Utah Valley University.
What's each department like?
Engineering
Our software engineering team is headed up by our CEO Jonathan Oliver, and managed by our software architect, John Robinson, our team leads Kiersten Nelthorpe, and Mike Manwill. We primarily develop in Go and React (Next.js). We don’t have an on-call or after-hours rotation because our product is stable. There are plenty of opportunities to lead projects or create features while having access to mentorship. We also prioritize allocating engineering time to reducing technical debt alongside releasing new features. Of note, 30% of our software engineers are women. We strive to communicate well and not put people on projects alone or siloed. We have fun, but we get stuff done, including building new products, and we are the leaders in our industry.
Sales
Our sales team is headed by our sales manager Sean Blair. While accountability and goals are important, we hold the team to reasonable expectations based on market conditions. Each team member feels comfortable in their skin and is not afraid to ask questions. We understand that no one can know everything, and that’s OK. This leadership and culture fosters high expectations and high performance, evidenced by our rapid continued growth. Our customer success division, headed by Kiana Andrewsen, is also a branch of our sales process.
Marketing
Our fearless head of marketing, Trent Howell, encourages creativity and measured growth as we spread the word that everyone needs validation. We create a light and playful space for creativity where each member genuinely cares about you and your input. We own our projects but work on them very collaboratively. We recognize that we genuinely impact every other department in the company. With skills and interests ranging from improv and video production to sailing and world travel, we’re a fun group of marketers.
Support
Our support team is second to none, being mentioned in a heaping load of our customer reviews as spectacular. Managed by Lisa Westover, each team member is focused on giving spectacularly helpful and friendly assistance to everyone who calls, chats, or writes in—even if they’re not current customers. Whatever you do, don't imagine a bunch of stressed-out people, each in their own tiny cubicle, talking to angry customers all day. That's not us. The vast majority of our customers love us. Feedback from this team often shapes the future and priorities of our product development.
Human Resources
HR exists to take everything that’s fun and exciting and make it…not that way.
We’re kidding.
In reality, the HR team, guided by Susan Young—a leader in both the company and the HR community—ensures that every team member has the tools and resources needed to execute their role, helps each employee learn and grow, and removes any obstacles getting in the way of realizing their full potential. Through the hiring process, HR strives to hire candidates with capability, drive, and potential. We also get to plan all of the amazing events, meals, and activities that Smarty is famous for; answering all of life’s profound questions, such as: donuts or kolaches?
We’re kidding.
In reality, the HR team, guided by Susan Young—a leader in both the company and the HR community—ensures that every team member has the tools and resources needed to execute their role, helps each employee learn and grow, and removes any obstacles getting in the way of realizing their full potential. Through the hiring process, HR strives to hire candidates with capability, drive, and potential. We also get to plan all of the amazing events, meals, and activities that Smarty is famous for; answering all of life’s profound questions, such as: donuts or kolaches?
IT & Operations
IT and operations is headed by Dirk Whatcott and is the glue that holds us together in many ways. We interact with every department every day; the real social butterflies of the company. We use 100% Mac hardware and our cloud servers are in Linux. We utilize Hashicorp and Kubernetes for our DevOps, and we are wizards of Unix CLI. There are a variety of types of work we handle, so we never get bored nor face down monotony. If our headphones are on, we keep them in passthrough mode because we tend to be fairly chatty. We’re full of dad jokes, hidden talents, backflips, and handstand competitions. We do, however, get a lot of work done.
Products
Our amazing products are designed and crafted strategically by our product management team which is led by Berk Charlton, an expert and veteran of the location data industry. We listen closely to our clients to find out their needs and then work closely with our engineering team to come up with ways to satisfy those needs. It's awesome to work with such talent here at Smarty. Often we get to come up with a brand new product based on customer feedback. That makes all the sweat and tears worth it.
Finances
Our finance team reports to our controller Brittany Richards. Each of us has individual responsibilities, but we’re able to lean on other team members as needed. It’s fun showing up each day to work with friends, but we’re also comfortable with long periods of heads-down hard work. Our accounting tools are something true accountants would appreciate; we don’t use Quickbooks, Netsuite, or other commonly used tools. What we do isn’t the same every day; our work changes often. Our processes and procedures have a lot of opportunities for new ideas. If you’re an accountant who is even slightly unhappy with your position, you’ll probably love it here.
What's the hiring process like?
Do you want to be amazed? Then apply for a job at Smarty.Because AMAZED is exactly how you'll feel when you experience our hiring process. For starters, a real, live human reviews every application! And you won't sit around wondering for weeks about what's happening. Instead, you'll hear from us quickly every step of the way.And what are those steps?
The average time from application to offer is just 3 weeks!If you like stressful job applications, interviews, and hiring processes, you've come to the wrong place. But if you'd like something fresh and friendly, get started below.
Careers
We never stop learning, growing, improving, and helping others to do the same.
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