5 blog posts tagged "Technical support"

We're delighted to announce that Smarty has been honored with the Silver Award in the Support Department of the Year category at the 13th annual Best in Biz Awards. We want to emphasize what this recognition means for you, our customers and partners. At Smarty, our primary focus is providing the best supported, documented, and easiest-to-implement address APIs and data. Winning Silver in the Support Department of the Year category speaks volumes about our commitment to delivering an outstanding customer experience.

There are two types of frequent errors: 401 "Authentication Required" errors, and 402 "Payment Required" errors. Status code 401 - Authentication requiredIf you're seeing this error there's a chance that there's an issue with your API key, there's a mistake inside your client-side request, or a mistake in the server-side request. In the recording Lyle dives deep into each of these, but here are the basics. How to authenticate API requestsIt is important that you are familiar with your API keys.

TLS (and its predecessor SSL) are cryptographic protocols that provide authentication and data encryption for clients connecting with web servers. As new vulnerabilities are discovered, older cryptographic protocol versions are deprecated to maintain secure environments. On Tuesday, January 21, 2020, Smarty will require clients to use TLSv1. 2 or greater to connect with Smarty APIs without interruption. Clients using TLSv1. 0 or TLSv1. 1 will no longer be able to connect. Please refer to our documentation for more information: https://www.

You've asked for it, and now you’ve got it. The next time you log into your Smarty account, you’ll see the option to log in to Smarty using your Google account. Merge an existing Smarty account with GoogleMerging your account with your Google account will not affect your available lookups, security keys, or any other part of your Smarty account. Merging your Smarty account will:Increase security by reducing the number of managed passwords and how often you have to enter your password. Allow you to leverage additional security features offered by Google, such as 2-factor authentication when you log in with Smarty.

In our recent webinar, Ryan Cox, one of our highly skilled API developers, walked through setting up and using the Smarty Go SDK. The webinar covered various essential topics, from obtaining the SDK to understanding the ins and outs of implementation. Ryan explained that the Smarty Go SDK is easily accessible on GitHub. He then moved on to discuss the key differences between embedded keys and secret keys. Embedded keys are ideal for client-side applications because they provide limited access and don’t reveal sensitive information.