Refund policy

Refunds

Customers may contact our Support Services if there are any processing or billing errors. If you are unsatisfied with our Services for any reason, full refunds, partial refunds, or credits may be issued within thirty (30) days of activation of Services depending on the amount of usage and consumption of Lookups.

For International Lookup and Rooftop Geocoding licenses only remaining unused Lookups are refundable.

Refunds are only available with a cancelation of subscription of services.

Updated May 6, 2021